How do I report a bug?

If you are looking to report a bug, there are several things you can do that can help before submitting the bug.  If you are unable to get some of the items in these steps, don't worry, we will still try to fix the bug.  The first step would be to visit the Deadfire forums and look to see if your bug has already been reported.  If your bug has not yet been reported, then the following steps will help to provide the most information to get the bug fixed.

1. A brief summary of the bug. 

2. A screen shot of the bug.

3. Detailed steps of how to reproduce the bug.

4. A save file from before the bug occurred.*

5. Crash logs.**

Once you have the items, put them into a .zip folder.  Now you can visit the Deadfire forums and create a post with the items.  If the file size is too big to post on the forums, please email them to us at support@obsidian.net along with your forum user name and a link to the thread to be used as a reference.

*Your Pillars of Eternity: Deadfire save file can be found here.

**Your Pillars of Eternity: Deadfire crash logs can be found in the following locations labeled with the date of the crash:

Steam: \Steam\steamapps\common\Pillars of Eternity II
GOG: \GOG\Games\Pillars of Eternity II Deadfire
GOG Galaxy: \GalaxyClient\Games\Pillars of Eternity II Deadfire
Mac: ~/Library/Logs/Unity/Player.log
Linux: ~/.config/unity3d/Obsidian Entertainment/Pillars of Eternity II/Player.log 
**In the event you don't have crash logs, output_log.txt files are an acceptable substitute and can be found in the following locations:

Steam: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data\output_log.txt

GOG: \GOG\Games\Pillars of Eternity II Deadfire\PillarsOfEternityII_Data\output_log.txt

GOG Galaxy: \GalaxyClient\Games\Pillars of Eternity II Deadfire\PillarsOfEternityII_Data\output_log.txt

MAC: ~/Library/Logs/Unity/Player.log

Linux: ~/.config/unity3d/Obsidian Entertainment/Pillars of Eternity II/Player.log 

System Specs

This will give us most of your computer specs to help us diagnose the problem

Windows Location: Press (windowkey + R), Type "dxdiag" and press Enter, Click "Save All Information", Attach the file that you create

MAC OS Location: Click the Apple icon in the top left corner of your screen. From the drop-down menu, click About This Mac to open the System Information window.

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