Report an Issue

If you are looking to report an issue you're having with Grounded 2, there are several things you can do that can help before submitting it. 

First thing is to check the Grounded 2 Known Issue List. If you see that your issue is listed, please feel free to upvote it to bring additional awareness to the team. You will need an Obsidian Account to use upvote issues.

Okay, you've checked the Known Issues list and your bug (lol) isn't listed. Go ahead and follow the steps below.

Please include:

1. Platform (Xbox Series X|S, PC Game Pass/Windows Store, Steam)
2. A brief summary of the issue.
3. A screenshot or clip showing the issue.
4. Detailed steps on how to reproduce the issue.
5. A save file or your gamertag so you can share your world with our Support team.
   1. Save file location: %USERPROFILE%\Saved Games\Grounded2
6. Information on your system specifications. See below.

To save your system information, please for us, press (Window Key + R), Type dxdiag and press Enter, Click Save All Information and attach the file that is created.

Once you have the screenshot/clip, save file, and system specifications, put them into a .zip file.  You can attach them to a ticket you create by visiting our Obsidian Support portal.

If you are unable to get some of the items in these steps, don't worry, we will work with you on getting the details.

The contact form allows players to upload images or attach files when sending a message. The maximum file size for any single attachment is 10MB. Players can attach up to 3 images or files per message. 

⚠️ Please note: There is information in this file about your computer, including its name, and possibly your username on the computer. Please feel free to open and review the file and delete anything you may be uncomfortable with sharing with us.