How do I report an issue?
If you are looking to report an issue you're having with Avowed, there are several things you can do that can help before submitting it. If you are unable to get some of the items in these steps, don't worry, we will work with you on getting the details.
Please include:
- A brief summary
- A screenshot or clip showing the issue
- Detailed steps on how to reproduce, if you're able to
- A save file from before the issue occurred. You can find your save and log files here.
- Information on your system specifications. See below.
Once you have the screenshot/clip, save file, and system specifications, put them into a .zip file. E-mail them to us at support@obsidian.net along with your summary and steps on how to reproduce the issue.
You can also submit an issue with the same information through our Obsidian Support portal.
To save your system information, please for us, press (Window Key + R), Type dxdiag and press Enter, Click Save All Information and attach the file that is created.
⚠️ Please note: There is information in this file about your computer, including its name, and possibly your username on the computer. Please feel free to open and review the file and delete anything you may be uncomfortable with sharing with us.