Known Issues List

Thank you for playing Grounded! Grounded is currently in Game Preview/Early Access, and as such, unfortunately has a few… bugs, pardon the pun. The team is working hard to update the game often and below are some workarounds that may be helpful. If you find an issue that isn’t listed here, please feel free to Contact Us and include as much information as possible.

MAJOR ISSUES

Some players are unable to start or join multiplayer games. 
We are aware of this issue and are working to get this sorted so everyone can play with their friends.  Some players have reported that trying multiple times eventually got them into a lobby. 

Some players are unable to see each other's multiplayer lobbies. 
Make sure you and your friends are following each other on the Xbox app to become "friends".  If you are already friends, we have discovered that this can be caused by time sync issues and are currently working to get a fix in for this.  If you and your friends adjust your system clocks to match, this can sometimes bypass the issue until the fix is in. 

Some Steam players are experiencing crashing or freezing on the login screen.  This seems to be most commonly affecting Windows 7 and Windows 8.1 players. 
We have just pushed an update to Steam for Windows 7 players and are testing a fix for Windows 8.1.  Some players have reported that giving the game permissions in their anti-virus has allowed them to bypass this issue.  Some Steam players have also reported being able to play Single-player if they put Steam in Offline Mode. 

Some Xbox One players are not able to get past the welcome screen when launching the game as the game attempts to interact with the screen behind it. 
Some players have reported repeatedly pressing the Start Button or connecting a keyboard has been able to bypass this issue.  Others have reported restarting the game to help as well. 

There is a known issue with Radeon R series graphics cards and Game Pass PC crashing related to a DirectX 12 error. 
Some players have reported forcing DirectX 11 has resolved the issue. 

Game crashes while loading into the game. 
We are currently looking into this issue and are currently working on it to get everyone into the game playing. 

Save files disappearing either after crashing, closing the game, or moving back to the main lobby. 
We are currently looking into this issue. If you are experiencing this save file issue, please send us your save files, located in the following folders: 
C:\Users[USERNAME]\Saved Games\Grounded Windows 10 
C:\Users[USERNAME]\Saved Games\Grounded 
Send to: support@obsidian.net

Steam users who input their Xbox credentials incorrectly the first time are unable to re-enter them.  
Some players reported that logging out, turning off Steam Cloud, uninstalling the game, reinstalling the game, launching Grounded, and then turning Steam Cloud back on has allowed them to be able to re-enter their credentials. We are still investigating this issue. 

Players returning to a multiplayer game with friends will sometimes not have the items on them that they left with. 
Sometimes relogging into the game will bring the items back. This issue is still being investigated. 

Some players report that the game will crash when they reach the 8th day in the game. 
No known workaround at this time. This issue is still being investigated. 

It has been reported from some players that recycling an item while holding a weed stem or grass plank will cause them to crash. 
No known workaround at this time. This issue is still being investigated. 

WORLD 

Stuck in spider web / destroying spider web leaves player stuck in invisible spider web. 
Using the "Give Up" feature in the main menu to respawn at your spawn location, dying in the game to respawn, or relogging the game will fix this issue. This issue is still being investigated. 

BURG.L disappears from the Oak Tree Lab. 
From what we have seen, this seems to occur most often after players attack BURG.L and then walk away or exit the game. No known workaround at this time, players may need to start a new game in order to continue progression while we continue to investigate. 

Oak Tree Lab doors will not open for players. 
You can attempt to enter the Oak Tree Lab using the back entrance through the abandoned anthill in the south-east area of the oak tree. However, players may need to start a new game in order to continue progression while we continue to investigate. 

Attempting to recycle certain items in the game will cause the game to crash, such as grass plank palettes, weed stem palettes, and dew collectors are some of the reported items. 
No known workaround at this time. This issue is still being investigated. 

Sometimes while attempting to cook or dry an item will cause the game to crash. 
No known workaround at this time. This issue is still being investigated. 

Sometimes respawning at your lean-to will cause you to spawn under the world. 
Some players have reported that relogging helps them. This issue is still being investigated. 

Spiders will sometimes spawn camp players if they are able to enter the base and kill them there. 
No known workaround at this time. This issue is still being investigated. 

layers have reported an influx in larva in the game after playing for a while which can cause lag spikes or crashes. 
No known workaround at this time. This issue is still being investigated. 

Ants are sometimes able to steal items from players and storage containers from a decent distance away. 
No known workaround at this time. This issue is still being investigated. 

Some players report that the mushroom garden and roasting spit will sometimes stop working, not growing mushrooms or cooking items on the spit. 
No known workaround at this time. This issue is still being investigated. 

Some insects are able to walk through building structures and even climb up to different building levels. 
No known workaround at this time. This issue is still being investigated. 

Raw Science stops spawning in the game. 
No known workaround at this time, players may need to start a new game in order to continue progression while we continue to investigate.

Raw Science can sometimes double if a friend joins your multiplayer game. 
No known workaround at this time. This issue is still being investigated. 

Insects that fall into the water do not drown. 
No known workaround at this time. This issue is still being investigated. 

Some players report that they are not able to properly place a sap collector. 
No known workaround at this time. This issue is still being investigated. 

Some players report that when they die, their backpacks fall under the world causing them to lose all of their items. 
No known workaround at this time. This issue is still being investigated. 

Players report that in multiplayer games, sometimes only the host can see or interact berries. 
No known workaround at this time. This issue is still being investigated. 

Some players report that items will not stay in their storage containers. 
No known workaround at this time. This issue is still being investigated. 

Some players are having an issue where attempting to drink from the canteen gives them the error message "Can't Mix Liquids". 
No known workaround at this time. This issue is still being investigated. 

Grubs appear to spawn on any surface, such as dried leaves near the Oak Tree. 
No known workaround at this time. This issue is still being investigated. 

Reports have been made where players are having difficulties placing blueprints when building their bases. 
No known workaround at this time. This issue is still being investigated. 

Players have reports that sometimes after chopping down a dandelion, they will be able to kick the stems and dandelion tufts up into the air. 
No known workaround at this time. This issue is still being investigated. 

GAME 

Some players are loading into saved games to find their inventory missing. 
There is currently no workaround for this, but the team is investigating for a fix. 

Game settings not saving when reentering the game. 
No know workaround at this time. This issue is still being investigated. 

In-game time stops, not allowing for further progression in the game. 
No known workaround at this time, players may need to start a new game in order to continue progression. 

Some Xbox players report that having more than one controller turned on will sometimes cause them to no longer be able to properly interact with menus. 
You can turn off one of the controllers and then restart your game in order to resolve this. This issue is still being investigated. 

Some players report that sometimes crashing out of the game will cause the player to lose all items and progress. 
No know workaround at this time. This issue is still being investigated. 

UI 

Trail markers will sometime toggle off without the player choosing to do so. 
No known workaround at this time. This issue is still being investigated. 

Players report that their save files show a different difficulty setting than what they actually selected and were playing in. 
This is a visual bug and starting up your save should put you in the correct difficulty you selected at the start. This issue is still being investigated. 

Creating a custom marker and then opening the map to center on this customer marker will cause the game to crash. 
No known workaround at this time. This issue is still being investigated. 

Players report flashing lights or bright colorful lights will sometimes appear around the edges of their game. 
No known workaround at this time. This issue is still being investigated. 

Sometimes when shooting an arrow, the game will leave a duplicated arrow in front of the player. 
No known workaround at this time. This issue is still being investigated. 

Some players report that their Acorn Mask will sometimes change its look into a different design. 
No known workaround at this time. This issue is still being investigated. 

AUDIO 

In-game voice chat is automatically set to "On activity" after restarting the game or joining a multiplayer game. 
Changing the setting and changing it back should temporarily fix it. 

Voice controls in the game do not turn off. 
Some players report that turning the option to "Always On" and then back to "Never" will fix this. This issue is still being investigated. 

Game audio distorts for some players, adding static to the game or distorting the character voices. 
Relogging into the game may help fix this. This issue is still being investigated. 

Some players are able to hear sounds from their friends' game while their friends are far away. Example: hearing ladybug noises while you don't see any but your friends are near one. 
No known workaround at this time. This issue is still being investigated. 

COMMON QUESTIONS 

There are no language options other than English. 
Unfortunately we do not yet have translations for the Game Preview / Early Access version of Grounded.  We will be getting translation in during the remaining development of the game. 

Still need help? Contact Us Contact Us